How do I remove the Billing Address from the CheckOut page?

AndrewDIGITAL
Visitor
2 0 1

Hi Shopify Team,

 

I am selling the digital products (eBook in form of PDF) which customers getting instantly as well as by email after successfully payment so there is no any questions about sending by post or courier where the customers physical address required.

 

I tried to remove it but there is no any option to hide or remove it.

 

Can you please solve the issue of removing the Billing Address from the Check-Out page?

 

Replies 6 (6)
KetanKumar
Shopify Partner
36719 3634 11913

@AndrewDIGITAL 

oh sorry its not possible its mandatory this on checkout page also checkout page customization  allow only shopify plus

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AndrewDIGITAL
Visitor
2 0 1

OMG! Shopify is well known platform however they don't have the option to remove the Billing Address on check-out page on all plans looks totally ridiculous.

 

Might be Shopify Technical People think that the Billing Address required on check-out page for Digital Products also so that customer can buy the digital product and download the digital product to Shopify Pen Drive and Shopify Post that Pen Drive with Bill to customer billing/delivery address. 

 

Looks like this is a HIDDEN PUNCH to customers (the way Shopify forcing customer to move and buy the PLUS plan) to spend more money to get this option on Shopify platform, M I right? 

 

Anyway, I have to look other platforms where they have all the basic and logical options to sell DIGITAL products... 

Gift-o-the-Jab
Navigator
344 21 93

Hey @AndrewDIGITAL 

 

Chill my man! If all your products are set with "This product does not require shipping" or "this product is not a physical product" then the Shipping step should be completely skipped in the checkout.

KVD
New Member
4 0 0

Hi, I hope you still receive this message. Could you please explain how I can disable the shipping step in checkout? I’m selling digital products that don’t require shipment. Thank you!

Gift-o-the-Jab
Navigator
344 21 93

Hey @KVD 

 

Sorry just seeing this now. Go into your product bulk editor and make sure all digital products have the following setting in order to deactivate the shipping step in the checkout:

 

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anhdd-kuro-159
Shopify Partner
14 0 5

@Gift-o-the-Jab 

This just remove the shipping address , not the billing address !