How do you speak with a representative?

32mileisland
New Member
2 0 0

We are unable to open our account... we're being asked for a security key and don't know how to access that info.  Also, we are being billed for more service than we're getting we need clarification on what we're paying for.  

Can someone please contact me from Shopify?

Replies 2 (2)
Nick_Marketing
Shopify Partner
1311 304 375
 
Hi!
Open this link in Chrome Incognito mode. You should be able to get in contact with Chat support.
https://help.shopify.com/en/questions#/contact/chat
Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
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32mileisland
New Member
2 0 0

Thanks, didn't work.  It sent me back to help page.  Can someone call me?