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How long does it take to receive a domain purchased from Shopify?

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How long does it take to receive a domain purchased from Shopify?

Shadeloss
Tourist
3 0 1

Hi i bought a domain from shopify, it's been 4 days and still didin't get it 

Anyone knows how much i have to wait? On site it says 48hours

I appreciate help.

Accepted Solution (1)
Lucid_Polygon
Shopify Partner
349 63 93

This is an accepted solution.

The domain is not here. Weird. Have you paid?

Please contact Shopify support directly via their chat and ask them.

 

https://help.shopify.com/en

 

Scroll to the bottom and you'll find the contact option.

 

 

 

 

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View solution in original post

Replies 5 (5)

Lucid_Polygon
Shopify Partner
349 63 93

@Shadeloss 

When you buy a domain, you instantly get it.
The time requirement is for the propagation of DNS.

Could you please include a screenshot of your domain page?  Settings > Domains.

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- Was your question answered? Click Accept as Solution
Shadeloss
Tourist
3 0 1

domain.png

Lucid_Polygon
Shopify Partner
349 63 93

This is an accepted solution.

The domain is not here. Weird. Have you paid?

Please contact Shopify support directly via their chat and ask them.

 

https://help.shopify.com/en

 

Scroll to the bottom and you'll find the contact option.

 

 

 

 

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Click Accept as Solution
Shadeloss
Tourist
3 0 1

Thanks, their solved the issue now everything is good

I appreciate your help!

myscreencleaner
Visitor
2 0 0

I am having the same problem. I bought my Shopify domain , myscreencleaner.org and I have yet to receive my domain on my Shopify store. When I went to retrieve the domain from my email it told me the link was expired to retrieve my domain that I had bought for $17. I have yet to receive my domain that I had payed for last night. Please help because I need my domain so my business can look professional and help me generate the sales I am going to get.