How to adjust delivery dates in Shopify linked to the Google Merchant Center?

Mark1988
Excursionist
32 0 4

Goodmorning,

 

Anyone know: how to adjust delivery dates in Shopify linked to the Google Merchant Center? Because this should be changable within Shopify at the Shipping & Delivery and then 'expected delivery dates'. However i cannot change this or adjust settings, but it is switched of automatically and marked light grey, and that's why i cannot adjust it. When clicking on this 'manual delivery times' part, it gives the remark to first set up expected delivery dates and delivery rates. Delivery rates are already setted up and expected delivery dates i want to set up here, but it doesn't work. I try to read the Support pages that are talking about this, but it is not helping or providing a solutution.

 

The main-reason wanting to change this, is because the products in the Shopify store are linked/synced to the 'Google Merchant Center', but here mainly it shows 1 - 9 delivery, where it is maybe 1 or 2 delivery days. I can change it here to 1 - 2 days, but after a few days it pops back to 1 - 9 delivery days, but to due Auto Sync update.

 

Anyone has an idea on this?  Am not sure if it can hurt the visibility on Google, but the data doesn't match and the place where it should be adjustable, is not possible.

 

Thanks for taking a look / helping out.

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Replies 3 (3)

EmmanuelFlossie
Shopify Partner
3051 226 731

If possible, disalbe automatic shipping settings in the google and youtube app.

Then in GMC Classic you should be able to edit it. However, as of late Google has disabled this function. So if you have done this, and you can not edit the shipping settings then check the below video which is for GMC Next:

 

 

Alternatively, you could also install a different data feed application, such as: https://apps.shopify.com/multiple-google-shopping-feeds

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Mark1988
Excursionist
32 0 4
Thanks for your reply and the YT instruction video. It gives a clear possibility of two options which can be done. Only i am not sure if the 'small thing trying to fix with setting the delivery day', is given/creating more problems with the Google Merchant Center...
1) Because if i disable the connection with Shopify, i think the connection with the auto-synced products from Shopify to GMC will also loose connection (or even be deleted), resulting the Products going out of Google / Google Shopping
2) Option 2 was the Classic mode, but loose functions and cannot switch back untl a certain time or update.

So am not sure is dropping the sync connection is a good option.

The (small) problem is that in the Google Merchant Center the products are showing 'much longer delivery day', but Google doesn't show this (i believe) for example in Google Shopping. So am not sure if these extended (incorrect) delivery days in the GMC as having any effect anywhere. Can you please advise on this? Because then, i can make the pro's and con's, and to drop the sync connection or just leave it that way (because it was no or little effect)

Many thanks
EmmanuelFlossie
Shopify Partner
3051 226 731

1) Yes that will be the case, but only for a short period (depending on how fast you are) If it was me, and I prepare everything, maybe 15 minutes.

2) The only function you will not have is Product Studio, for the rest, GMC Classic has more features.

 

My recommendation, if you are concerned is to use a different app, which you can use with the current GMC Next version.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.