How to buy a new domain without special characters in the city?

[Greidans]

When I whould like buy new domain, write, that City must not contain special characters, Help please!

[Blair]

Hi @Greidans,

Thank you for reaching out to the Community! I'm happy to provide some assistance with purchasing a domain, to ensure this gets resolved. To confirm I'm fully understanding, are you attempting to purchase a domain through Shopify?

If so, are you receiving any error regarding the domain (i.e domain isn't available)? I recommend checking out our Buying A Domain Through Shopify document for guidance on how to successfully purchase a customized domain. It outlines, you can: 

STEP 1: 

• Head to Setting > Domains, from the Shopify admin. 
• Click Buy new domain.
• Enter the domain name that you want to buy.
• Review the available domain extensions and their prices.
• Click Buy next to the domain that you want to buy.

STEP 2:

• Review the PERSONAL INFORMATION to confirm that the Shopify store owner's email address and information are correct.
• Optional: To ensure that your domain is renewed automatically before it expires, select Auto-renew this domain every year.
• Confirm whether this domain extension includes WHOIS Privacy, a service that keeps your personal contact information hidden from public domain registration records:
  • If the domain name that you enter includes WHOIS privacy, then a message is displayed that the domain includes WHOIS privacy.
  • If you don't receive this message and you want WHOIS privacy on your domain, then click Cancel and select a different domain extension that isn't on the WHOIS Exceptions list.
• Read the ICANN policy and the Domain Registration Agreement.
• Click Buy domain.

We also have a great Video Tutorial that covers how you can purchase a custom domain, making this as simple as possible! Please let me know if you have any other concerns, as I'm happy to help!