Re: How do you speak with a representative?

32mileisland · ‎03-03-2022

We are unable to open our account... we're being asked for a security key and don't know how to access that info. Also, we are being billed for more service than we're getting we need clarification on what we're paying for.

Can someone please contact me from Shopify?

Nick_Marketing · ‎03-03-2022

Hi!
Open this link in Chrome Incognito mode. You should be able to get in contact with Chat support.
https://help.shopify.com/en/questions#/contact/chat

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, ✅Subscribe to my YouTube channel (▶️ Ecommerce TV).

32mileisland · ‎03-03-2022

Thanks, didn't work. It sent me back to help page. Can someone call me?

Re: How do you speak with a representative?

How to contact a Shopify representative for billing issues?

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