How to delete an unused online store account?

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How do I delete my shopify account if I'm not ready to start my store? I dont want to give my trail 

Replies 2 (2)

Shopify Staff (Retired)
1122 79 173

Hi there, @Ashh


Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!


With regards to your inquiry, I definitely understand the need to pause since we are not ready to fully open a store. In order to deactivate your Shopify account, feel free to checkout this help document.


Once closed, you can still re-open your store or view your past bills, and your store's information is guaranteed for 2 years. You can also re-open your store and pause your plan as an alternative. Checkout the previous link to see if this is also an option for you and your store. 


I also recommed you read this area carefully on the considerations you need to make before deactivating your store for the most seamless transition: 



 Let me know how these work out for you or if you need any further help or clarifications. 

To learn more visit the Shopify Help Center or the Community Blog.

Shopify Staff
1171 122 148

Hey, @Ashh!


Thanks for reaching out. You can follow the steps outlined in this help document to deactivate your Shopify store. If you need any assistance with this, please get in touch with our live support team through the Help Center


Let me know if you have any other questions. 

Greta | Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog