How to delete an unused online store account?

Ashh
Visitor
1 0 0

How do I delete my shopify account if I'm not ready to start my store? I dont want to give my trail 

Replies 2 (2)

Daniel
Shopify Staff (Retired)
1122 78 173

Hi there, @Ashh

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

 

With regards to your inquiry, I definitely understand the need to pause since we are not ready to fully open a store. In order to deactivate your Shopify account, feel free to checkout this help document.

 

Once closed, you can still re-open your store or view your past bills, and your store's information is guaranteed for 2 years. You can also re-open your store and pause your plan as an alternative. Checkout the previous link to see if this is also an option for you and your store. 

 

I also recommed you read this area carefully on the considerations you need to make before deactivating your store for the most seamless transition: 

 

16-42-46086-82771

 Let me know how these work out for you or if you need any further help or clarifications. 

To learn more visit the Shopify Help Center or the Community Blog.

Greta
Shopify Staff
1138 121 146

Hey, @Ashh!

 

Thanks for reaching out. You can follow the steps outlined in this help document to deactivate your Shopify store. If you need any assistance with this, please get in touch with our live support team through the Help Center

 

Let me know if you have any other questions. 

Greta | Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog