How to delete the files that have been uploaded?

How to delete the files that have been uploaded?

mythgreece
Excursionist
57 0 6

Hi, everyone.

How could I delete unused files that have been uploaded in Shopify?

 

mythgreece_0-1749197322378.png

 

 

Replies 9 (9)

websensepro
Shopify Partner
2127 265 317

To delete unused files that have been uploaded in Shopify, follow these steps:

  1. Log in to your Shopify admin panel.
  2. Navigate to Settings > Files from the left-hand menu.
  3. In the Files section, you'll see a list of all uploaded files.
  4. Locate the unused files you want to delete, then check the box next to each file.
  5. Click the Delete button (usually represented by a trash icon) at the top of the file list.
  6. Confirm the deletion when prompted.

Note that only files not currently in use by products, pages, or other store elements can be deleted. If a file is in use, you'll need to remove its association first (e.g., from a product description) before deleting it.

 

websensepro_0-1749197896750.png

If my reply is helpful, kindly click like and mark it as an accepted solution.
Thanks!
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mythgreece
Excursionist
57 0 6

There is no 'Files' in Setting?

mythgreece_1-1749198022807.png

 

websensepro
Shopify Partner
2127 265 317

websensepro_1-1749198319322.png

 

Need a Shopify developer? Hire us at WebSensePro For Shopify Design Changes/Coding
For Free Tutorials Subscribe to our youtube
Get More Sales Using Big Bulk Discount APP
Create Your Shopify Store For Just 1$/Month
Get More Sales Using Big Bulk Discount APP
mythgreece
Excursionist
57 0 6

still no delete button

mythgreece_0-1749198474212.png

 

topnewyork
Astronaut
1539 189 250

Hi @mythgreece,

 

To delete unused files in Shopify, go to your Shopify admin, then navigate to Content > Files. There you'll see all your uploaded files. Review them carefully, and for any file not in use, click the three dots next to it and select Delete. Make sure the file isn’t linked anywhere on your store before deleting, as Shopify doesn’t automatically track unused files.

topnewyork_0-1749197803924.png

 



Thanks!

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mythgreece
Excursionist
57 0 6

 there is no three dots ?

mythgreece_0-1749197941325.png

 

topnewyork
Astronaut
1539 189 250

When you click over the image, the delete option will appear. @mythgreece 

Need a Shopify developer? Hire us at Top New York Web Design
Boost Your Store Sales with Volume/Tier Discount Try Big Bulk Discount
Create New Shopify Store For Just 1$/Month
mythgreece
Excursionist
57 0 6

No, it didnt appear

mythgreece_0-1749198347477.png

 

SEOAnt-Jeffery
Shopify Partner
258 3 15

Hello @mythgreece

 

If you go to the Content-Files section and select related unused files, you will see an option appearing in the top right upper corner of this page called Delete file/Delete files. After clicking this button, you will be able to delete the unused files.

SEOAntJeffery_0-1749627273660.png

If you fail to select the files on your Shopify admin page, it should be due to the version of the theme you are using. You may need to contact the Shopify Team for more details and figure out the cause code. Thank you!

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