How to disable automatic email notifications for physical gift card sales?

ronmooney1
Visitor
1 0 0

When we sell a physical gift card at our store it sends an email to the customer about the purchase automatically.
How can we turn that off?

Reply 1 (1)

StephensWorld
Shopify Expert
1376 167 340

If you go into your Shopify admin > Settings > Notifications. 

 

Only the templates that have checkmark boxes next to them can be turned off. The "New Gift Card" template doesn't have the checkmark box (so I don't believe it can be turned off). 

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