How to disable the store and tariffs without contacting support?

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How to disable the store and tariffs without contacting support?

Dzmitry1
Visitor
1 0 0

When you try to disable the store and the tariff, the message "To disable the store, contact the support service" appears. Help me please.

 

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Accepted Solution (1)

Imogen
Shopify Staff (Retired)
2045 227 397

This is an accepted solution.

Hey there, @Dzmitry1. Thanks for taking the time to reach out here in the Shopify Community regarding this situation with your store. It's good to meet you!

 

As per that message, you'll want to reach out to our Authenticated Support Team for assistance with closing your store. You can use this link to reach them. Let me know if you have any questions, or run into any specific issues with that link.

Imogen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Imogen
Shopify Staff (Retired)
2045 227 397

This is an accepted solution.

Hey there, @Dzmitry1. Thanks for taking the time to reach out here in the Shopify Community regarding this situation with your store. It's good to meet you!

 

As per that message, you'll want to reach out to our Authenticated Support Team for assistance with closing your store. You can use this link to reach them. Let me know if you have any questions, or run into any specific issues with that link.

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog