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Hi, months ago i've opened an online store on shopify and in this store i have my domain .com.

Now this store is deactivated but i need to transfer this domain to the Wix platform.

The only way that i've found is that i have to spend 36 dollars just to activate this old store and try to migrate my domain...

Is there any other way to migrate my domain whitout spending 36 dollars??


Replies 2 (2)

Shopify Staff
1861 254 224

Hi @Denns10,


I'm happy to provide some assistance with transferring your domain away from Shopify, to ensure this gets resolved. To confirm I'm fully understanding, your domain is connected to a shop that has since been deactivated correct?


If so, you will want to connect with us directly. When it comes to account specific inquiries like this one, our advisor team will be able to take a closer look and ensure the domain is successfully transferred away from Shopify, as quickly as possible.


To contact us, you can:


  • Head to our Support Page 
  • Select the "I don't have an account option".
  • Select the topic "Starting a store".
  • Scroll to the bottom of the page to view all available support options (i.e live chat and email).


Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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Shopify Partner
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To transfer your domain from Shopify to Wix, you generally need to follow a specific process that may involve certain fees. However, there are some important points to consider:

  1. Domain Eligibility: Ensure that your domain is eligible for transfer. Some domains may have specific restrictions or lock periods that prevent immediate transfers.

  2. Domain Ownership: Make sure that you are the owner of the domain registered with Shopify. Only the domain owner can initiate the transfer process.

  3. Domain Authorization Code: Obtain the authorization code (sometimes called an EPP code or transfer key) from your Shopify domain settings. This code is required to initiate the domain transfer process.

  4. Wix Domain Transfer: In Wix, navigate to the domain transfer section and follow their specific instructions for transferring a domain from another provider. You'll need to provide the domain name and the authorization code during this process.

  5. Transfer Costs: There may be costs associated with domain transfers, depending on your specific domain and provider. Some domain registrars charge a transfer fee, and this fee may differ between providers.

As for the $36 fee you mentioned to reactivate your old Shopify store for domain transfer, it's essential to check with Shopify support or review the terms of service to understand the details of this fee. While I don't have specific information about this fee, Shopify's customer support can provide you with clarity on the cost and the domain transfer process.

Cart2Cart, as a data migration service, does not directly handle domain transfers. It focuses on transferring e-commerce data between different platforms. Therefore, if you require assistance with domain transfers, it's best to consult Shopify's support or Wix's support for guidance and to understand the exact costs and procedures involved in transferring your domain from Shopify to Wix.

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