Hey Guys, help me please!
I was using the facebook channel app to install my pixel and catalogs and everything was fine.
But I recently tried switching pixels to start one from scratch.
With the exchange, I noticed that even if I removed all the BM, Ad Account and Pixel links, the damn pixel was still connected to my store.
I tried to ignore it, but now my tracking is terrible and it's affecting my data and optimization.
Every 10 visits I lose tracking of at least 5 or 6 of them because the pixels (BOTH) just don't work!
I'm sure what is causing this tracking failure is some code installed by the app that I don't have access to through the theme code.
Already tried:
1. I unlinked my account and uninstalled the Facebook App.
2. I contacted app support, who are telling me to hire a paid developer 🙂
3. I commented out the "content_for_header" section as taught in the post below:
https://community.shopify.com/c/technical-q-a/shopify-trekkie-loading-extra-tracking-pixels/m-p/7861...
Nothing worked.
Can someone help me please?
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