How can I remove the "estimated taxes" section from checkout so that it doesn't show an increased product price? I only want their taxes to show when they are putting in their payment method, not before they're entering their entering shipping address.
I’m Richard Nguyen - CRO Expert at PageFly, I’d like to suggest this idea:
Steps: In your Shopify admin, click Products, and then click the name of the product. In the Pricing section, uncheck Charge taxes on this product. Click Save.
You can read more in this article
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This isn't what he's asking.
We still want to charge taxes on the product. Here's the problem
We sell out of California - 10% sales tax (approximately)
Customers in Oregon (0% sales tax) are seeing the 10% sales tax being estimated in the cart and pre-shipping information stages, and a large percentage of them are bouncing / abandoning cart because of the increased price - even though once they get to shipping/payment, they wont have to pay the 10%.
So we want to remove the 'estimated part'
I still want to charge them tax if they live in California but I don't want to show:
Did you already read this article carefully?
I think it's s not a simple click, because it's the logic of charging taxes, if you sell worldwide or in different tax locations.
If you ask for customizing the text string byself, you should have a look at your theme language strings or follow this article.
Shopify team: This problem is terribly and urgently in need of solving!!!
Many customers are dropping out of the checkout process because this "estimated tax" line item (which shows before they've even put in their shipping address!) INCORRECTLY makes them think they're going to be charged more tax than they will.
This is a red-flag problem because it's very directly contributing to lost potential customers for thousands of stores!
Hope you are doing well.
You can do by following Steps:
1. In your Shopify admin, click Products, and then click the name of the product.
2. In the Pricing section, uncheck Charge taxes on this product.
3. Click Save.
Would like help with this as well. The answers on here are so far missing the point. I'd still like to charge taxes but I don't want to show estimated taxes on the checkout/contant_information page. It makes no sense to show estimated taxes, especially when I have a nexus in only one state. Why would I state a customers estimated taxes for the other 49 states or before they input what state they are ordering from?
yep this would be one of the reasons i would leave shopify .. not only because it happens, but because i've raised tickets on it and they tell me "they don't plan on fixing it" ... the way i see it, the process is broken. You are allowing us, the store owners to charge tax to or not charge tax to certain states, however you are showing tax to other states we don't charge tax in. IMO that is the definition of a bug and the site not working properly. Developers refusing to fix it is a big red flag ESPECIALLY because this contributes to lost sales for me as a store owner and shopify!
Half these replies are not remotely correct. Not once did OP ask how to not charge tax to his customers.
Did you find a fix for this?
Same issue for me... I am from Canada and pay 13% tax and only have to charge 5 states tax. It is scaring everyone away showing a 13% tax on the contact information screen.
C'mon Shopify! We need a solid answer here. Clearly the community responses are missing the point. Showing taxes scares people off. We need to be able to turn this line on or off. This is especially true with all the "international" features you've launched in the last two years. Makes no sense to show somebody taxes who isn't going to pay them. That only makes the Sales Prevention Department happy.
Has anyone yet determined how to turn off or remove the "estimated tax" line in the cart that shows before the final payment page? I can't see this issue was ever resolved in this thread.
A has been said by all these other business owners in this chain the Shopify cart shows "estimated taxes" on all orders before a customer enters their shipping address and even when the tax will not be charged on the final page of the checkout process.
All users of Shopify do not have to charge taxes in every state but they must in some where they maintain nexus. We need to have the products marked to charge taxes on the product page so taxes will be hared where we have nexus but we will not charge taxes on those products when shipped to states we are not required to do so. The "estimated tax" field shows up on all orders even when the customer will not be charged taxes on the final page of the cart.
Also, this "Estimated Taxes" line shows up early immediately in the cart before a customer even enters any shipping information and is surely scaring off large numbers of clients that are price shopping that would never be charged sales tax if the progressed to the final cart page.
If anyone knows how this can be corrected (remove the estimated taxes line from my cart) or has a reference to a developer that can edit my code to correct please let me know. I will pay well to have it corrected ASAP. I am baffled that Shopify or the experts here have not been able to answer this successfully.
I just went into the Theme Content" and searched for "estimated". In the Checkout Summary boxes I deleted the "Estimated tax Label" and also the "Information estimation tax label". You will have to add a space in the "information estimated tax label to get the box emptied. I then saved the content using the save button at the very top of the Theme Content page. I just ran a few test orders on my shops and it appears to have removed the Estimated Tax" line from the cart.
this unfortunately doesn't work for me .. however i will have to add a mind numbing "statement" to this label so my customers know to proceed with checkout. Shopify should be ashamed of themselves for allowing this to happen. it's one of the most critical steps in the sales process and my items are expensive .. so who knows how many customers are seeing an extra $20+ dollars added to their cart because shopify developers don't "think" this is an issue!
Steve recommended a solution. Did you really read and try the recommended steps?! I don't think so. Also I'm sure, you did not understand WHY this is not a bug. It's directly related to the country you want to sell and only after it's clear, from which country your customer is coming from, the platform is able to calculate the TAX for it's region. If you don't want to see the "Estimated" word, you only have to edit your template language! Is this a big deal?! I don't think so! If yes, you should engage some expert to do this for you and maybe also for some other things. Keep your head up!
Did you read my answer above and have you followed the Link I described?
There you should find the answer.
Hi -- it looks like some may still be experiencing this issue. On my shop, it's not showing estimated taxes outside of states where we do not charge taxes (so that's good!). On a finer point - for the state where we charge tax, it shows the tax amount after customer enters the complete address, and still labels this as "estimated tax" vs just "tax" with a pop up explanation saying: "The final tax and total will be confirmed by email or text after you place your order". Why does that message -- the tax is not going to change between what is shown on checkout page and the order confirmation email? It's confusing. The settings page does not allow editing on this section. Does anyone know if there is a reason for this language? Thank you!
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