What's your biggest current challenge? Have your say in Community Polls along the right column.

Re: How to remove the galery slider for customizable products in dawn theme

How to remove the galery slider for customizable products in dawn theme

bagfulofglitter
Visitor
2 0 0

how can I disable the image slider for customizable products on my site?

cause whenever the click is registered for the Product Personalizer live preview the gallery slider is triggered. 
I was told that to resolve the issue, you have to disable the slider for customizable products. I am not show to do that and what specific part of the code should I edit



Replies 3 (3)

Moeed
Shopify Partner
6357 1722 2083

Hey @bagfulofglitter 

 

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


bagfulofglitter
Visitor
2 0 0

hi moeed, here is the link to it. 

https://bagfulofglitter.com/products/signature-ring-test?_pos=1&_psq=signature+rings&_ss=e&_v=1.0


when I try to click the next photo another pops up

 

MooseDesk
Shopify Partner
449 63 134

Hi, @bagfulofglitter 
Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

I checked your page and found that product links such as:
https://bagfulofglitter.com/collections/white-gold/products/dog_-_paw_round_0-1ct_diamond_bracelet
However, your incorrect link looks like this:
https://bagfulofglitter.com/products/signature-ring-test?_pos=1&_psq=signature+rings&_ss=e&_v=1.0
The link you tested has a syntax error, specifically, it's missing 'collections,' which causes the error.
You should review and correct it. Please let me know once it's fixed.

I hope this answer addresses your question effectively. If you found it helpful, we’d appreciate a 'LIKE' for MooseDesk. If your issue is resolved, please mark this as 'SOLUTION’.

In the meantime, our MooseDesk Team is always here to help with customer support solutions. We’re passionate about improving your customer experiences through our Live Chat, FAQ, and Helpdesk App.

With MooseDesk, you can engage with customers through omnichannel support, manage inquiries with a robust ticket system, and provide quick responses.

MooseDesk_0-1728296531411.png

 

 

  • Or you can let customers resolve questions faster with in-built FAQ, Order tracking module, and more.

MooseDesk_1-1728296531761.png

 

 

Once again, keep up the fantastic work, and I wish you the best of luck in the future!



Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!


MooseDesk - #All-in-one Customer Support and Helpdesk Solution for Shopify Merchants

Install now. Be our early bird and get all features free forever.