Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hi,
We've recently upgraded our account so we now have space to add more staff to the online admin to reflect our growing team. I'm struggling to find a way to add current POS staff(with full permissions) to the admin as I get the error message that "Email has already been taken".
Do I have to delete the staff that needs admin access and then set them all up again just to give admin access? I can't see any work arounds or "add this staff to admin" anywhere?
Thanks,
Natacha
Hi Natacha,
Did you ever find a solution for this? I have the same issue.
Cheers,
Danny
Hi Danny, I'm sorry but we never did find a different solution from deleting staff from the POS and then setting them back up as admin.
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025