Hydrogen store and sales report

Hydrogen store and sales report

Sergiu222
Shopify Partner
5 0 0

Hello,

I have a store built with Hydrogen .

When I go to analytics and check the "Sales by traffic source" almost all the traffic came as direct and a small percentage , like 2% < came as Unknown.

I've checked the session the users have under "Sessions by location" and I can see that in one day from 50 sessions almost half of them have some referrer site attached to them.

My question is why on Sales by traffic source almost all the sales are reported as direct.

 
 
 
 
 
Reply 1 (1)

Erin
Shopify Staff (Retired)
1116 138 180

Hi, @Sergiu222. Thank you for sharing all of that! We'd need more information from your account in order to give an accurate answer as to why this happened. I'd recommend contacting our support team through the Help Center here for more help.

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog