I am unable to sync product images from Erply to shopify

I am unable to sync product images from Erply to shopify

Newbie14
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Hello,

 

I am very new to this web store integration business so I apologize if I asked questions that may have obvious answers I'm not seeing.

 

Currently I have 2 sample shops synced with each other from Erply to Shopify.

My main objective is to upload product images to Erply and connect Erply to Shopify and sync products.

This means that most of the back end operations is being handled by Erply, and Shopify is just there to see if it reflects the synchronization properly.

 

Currently I have some products created in Erply, and images for the products are being uploaded from a basic csv file. This csv file contains product codes tied to images that are currently being pulled from my Dropbox.

This I have no issues with, my products have their images shown correctly.

 

My issue is having those images show in Shopify.

After doing the product catalogue export from Erply, Shopify did manage to sync products and their properties, but the images are nowhere to be found. I have checked that the Shopify products' SKU matches my Erply products' product code, the images are within 800x600 limit and are png files.

 

I also tried to brute force directly uploading another sample image to one of my products, and syncing again after. To my surprise, Shopify is able to show that 1 image that I directly uploaded into Erply from the product's product image tab.

 

From that, I understood that if I were to do this, I will be able to get my Shopify store to display images pulling them from the Erply back office. However, my goal is get Shopify to pull them from the Erply back office without having me to upload images one by one as it can get very tedious and time-consuming.

 

Ideally, I want my Shopify store to get this data from Erply, and through a more efficient process such as using a csv file. Is there something I am missing? Or is the only way for Shopify to successfully get images from Erply is having upload images to Erply one by one per product?

 

I have attached sample images that I tried using only the csv file method and its result as well as me directly uploading an image to Erply and syncing instead.

 

Any feedback will be greatly appreciated and I apologize if this turned out to be a very newbie question.

 

uploaded with csv.PNGuploaded with csv shopify result.PNGuploded directly.PNGuploded directly shopify result.PNG

 

 

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