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I bought a new domain and getting this error This domain is already connected to another Shopify

thussain520
New Member
2 0 1

I just bought a new domain and when I tried to connect it to my shopify store it is showing an error that is "This domain is already connected to another Shopify store."

 

Please help me to connect it with my shopify store.

 

Regards

Reply 1 (1)
flareAI
Shopify Partner
893 86 241

Hello @thussain520,


Gina here from flareAI.

 

Hope you are doing good.

 

Seems like the domain was once owned and connected by another store owner on Shopify. Even though you now own the domain, Shopify recognizes that it's still connected to some other account.

 

Your best option is to reach out to the Shopify support team and they'll assist with the issue.


Hope this helps


Gina

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