I can't access my website using my mobile phone

I can't access my website using my mobile phone

tuvan21001
Visitor
1 0 0

My website has just been created and works quite well on my computer, but when I access it on my phone, I don't see the interface. Is there any solution? https://happygiftsstore.com/

Replies 2 (2)

kaiyaa
Trailblazer
292 23 28

Hello @tuvan21001 

can you please let me know what issue have you facing on mobile device

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Ollie
Shopify Staff
2503 456 416

Hey @tuvan21001.


Thanks for reaching out. 

 

Are you still experiencing this issue, by any chance? If so, could you provide us with a screenshot of the section you are unable to view from mobile? 

 

When I attempted to view the URL you have mentioned, I was able to successfully load into the online store without any issues. 

 

Looking forward to your response. 

Ollie | Social Care @ Shopify 
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