I can't connect my external domain to my store in shopify

I can't connect my external domain to my store in shopify

ProyectosFarez
New Member
8 0 0

Hello! I can't connect my godaddy external domain to my shopify store, it shows me in a status of not connected, can anyone help me?
I attach a small video so that you understand me better.
Thank you very much!

Replies 3 (3)

SocialAutoPost
Shopify Partner
434 59 107

It sounds like you are having difficulty connecting your GoDaddy domain to your Shopify store. This can be a frustrating issue, but there are a few steps you can try to resolve it.

To connect your GoDaddy domain to your Shopify store, you will need to:

  1. Sign in to your GoDaddy account and go to the "Domains" section.

  2. Locate the domain you want to connect to your Shopify store and click on it.

  3. In the "Manage" section, click on the "DNS" tab.

  4. Scroll down to the "Forwarding" section and click on the "Add" button.

  5. In the "Forward to" field, enter your Shopify store's URL.

  6. In the "Settings" section, select the "Forward only" option.

  7. Click on the "Save" button.

  8. Wait for the changes to take effect. It may take up to 24 hours for the changes to propagate and for your domain to be connected to your Shopify store.

If you are still having issues with connecting your GoDaddy domain to your Shopify store, you can try the following steps:

  1. Clear your browser cache and cookies. This can help to resolve any issues with your browser not loading the correct information.

  2. Check your domain settings in Shopify. In your Shopify admin, go to the "Online Store" section and click on "Domains". Make sure that your domain is listed here and that it is marked as "Primary".

  3. Check the Shopify status page. This page will show you if there are any issues with Shopify or its services that could be affecting your ability to connect your domain.

I hope this helps! Let me know if you have any other questions.

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ProyectosFarez
New Member
8 0 0

In number 5, which of these two URLs should I add?

ProyectosFarez_2-1670602715965.png

 

ProyectosFarez_1-1670602700082.png

 

ProyectosFarez
New Member
8 0 0

You can help? I answered you in the previous comment