Hello, I'm using dawn theme, and everytime I try to customize my checkout page, the checkout page doesn't appear it keeps staying in the home page like the checkout page doesn't exist. I don't know what to do please help! I tried other themes, but it's the same issue!
Hi, @salamatic2001. I'm happy to look into this with you! I just have a few questions to make sure I'm giving you helpful advice going forward.
I've tested this out on my end and I was able to open the checkout template in my theme editor without any isssues. If you're still experiencing this I'd recommend going through the following troubleshooting steps to rule out the issue being caused by something local to the device, browser, or internet connection you're using.
Please let me know if you have any questions after trying that out! You may also want to take a look over this guide on customizing your checkout in the meantime as well.
I am experiencing the exact same issue. I have zero alterations to the Dawn theme. I am unable to edit the Checkout page. I notice a console error when selecting this item from the list... "Error: Unknown component: SectionList"
Caches cleared and multiple browsers tested.
Hi, @brandonratz. I'm happy to help you out with this as well. Can you tell me more about the customizations you're trying to make and the steps you're taking before you see this error?
Depending on the customization you're trying to make, the error you're seeing may be expected behaviour. Customizations to the checkout are limited within the theme editor and the source code for the checkout is not made accessible for security purposes. You can find the available customization options for your checkout within your theme editor. You can also learn more about customizing the style of your checkout here.
Please let me know if you have any questions!
Hi, @brandonratz. Thank you for clarifying that!
This isn't a customization that would be supported since it's beyond what's available within your theme editor and Shopify admin checkout settings. That being said, can you tell me more about the information you need confirmed? Also, which subscription plan are you currently using? With more information I may be able to recommend a workaround that can help you get this information confirmed elsewhere in the cart/checkout process.
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