I can't see received messages in Shopify Experts

[Grandeur]

Hello,

I have received few emails, tried to access them and reply, but when I enter message board it's just a blank page more or less. How to solve this issue? NVM FIXED IT.

[tdave22]

Having the same problem, how did you fix? Thx.

[SainKX7]

Hi, are you able to share your solution?

[brvhrtnrgy]

How?

[tdave22]

I figured it out, it has to do with your contact information. Go into your profile and confirm your name and email address. It will walk you through if there is missing info! I confirmed my email and now I can see my inbox.

[brvhrtnrgy]

You’re the best!