I cannot connect my ad account to shopify

New Member
1 0 0

I am in the process of setting up Facebook marketing for my store. 

However, I cannot connect my ad account.

For some reason, every time I tried to click connect, it said 

"Accept Facebook's terms and conditions to create audiences"

I don't know how I can access that term and condition page.


adaccount fail.JPG

Reply 1 (1)
Shopify Partner
165 10 8

Hi, Just solved this problem by removing the Facebook from sales channel and adding it again, and doing the whole process. Or try using edge browser. Or complete the process from your Facebook Business Account

If helpful then please Like and Accept the Solution.
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