I am unable to log into my store to process anything but when I go directly to my website it is up and running. How do I fix this problem?
I have cleared the catche, restarted the internet used my phone, tried everything I can think of to fix this and still nothing. Each time I log in and try to click on my shop to make edits or process orders it says site unavailable. Please its been 3 days. I have paid my bills and all. I have people who need orders.
Are you able to advise me of any specific error messages that are popping up when you attempt to login?
Could you please try the below -
If the above still does not solve the issue, then you will need to contact our Live Support Team so they can access your admin and look into this issue. Please let me know if you run into any issues trying to reach out to our support team!