I cant update my shopify payments because I reached the maximum limit

[Rick4]

How long will I have to wait before I can access it again and update my information?

[JuneN]

Hi @Rick4,

If you've reached the maximum limit for updating your Shopify Payments information, you'll typically need to wait for a certain period before you can access it again to make updates. This period can vary, if the limitation is due to too many failed login attempts or changes in a short period, you may need to wait 24 hours before trying again. You can also check Shopify or your payment provider policies, it might have specific policies regarding how frequently you can update your payment information.

[Small_Task_Help]

Hi,

Please contact with Shopify support - https://help.shopify.com/en/

[cozybabe]

I encountered the same error. How long did it take for the Shopify team to get back to me and how long did it take to solve the problem? I have been dealing with this problem for 15 days.

[luckbeatshirts]

I'm in the same boat. I can't get a live person in support and I want to make sure I can take my shop public.