I closed my store at Shopify and i want to transfer my domain out of Shopyify to another host. HELP

SuperMario002
New Member
1 0 0

Can you please help me how to transfer my domain out of Shopify?

thanks.

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Nick_Marketing
Shopify Partner
573 136 162

If you closed your store and are looking to transfer the domain to another host, I recommend you to email directly to Shopify's Merchant/Technical support. They should assist you with the issue!
Contact page link: https://help.shopify.com/en/questions#/contact/email

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
- To inquire about consulting work availability, please send me a Private Message.
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Marty
Shopify Staff
Shopify Staff
198 29 41

Hi @SuperMario002.

It looks like @Nick_Marketing beat me to a response, however, he is absolutely correct.

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center Here and login to your account to create a support request. Once you explain your issue to a live support member they would be happy to walk you through the next steps of your domain transfer possibility.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Marty | Social Care @ Shopify
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