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I got an order and it says next to it via import

Mugzyy
New Member
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What does it mean when next to an order it says via import

Reply 1 (1)
Imogen
Shopify Staff
Shopify Staff
600 92 104

Hi there, @Mugzyy!

 

Thanks for reaching out to the Shopify Community today with your order question! I'm happy to provide you with some information that explains where the 'import' wording comes from. 

 

Typically, when the word 'import' is attached to an order, it's describing the source of where the order had come from. Orders that are taken via applications, or from different sales channels like Amazon or eBay that use integration apps, will label their orders as 'imports'.  An example of this would be the application 'SellBrite'. 'SellBrite' allows you to integrate Amazon/eBay to your store. When an order is placed via those channels, the order is 'imported' via SellBrite to your Shopify store, and the order will reflect this. 

 

Long story short, you're seeing 'import' next to your order because that order came in through some sort of integration within your Store. 

 

If you have any follow up questions for me that you'd like an answer to, please reply to this thread and let me know! I'll keep my eyes peeled for your reply.

Imogen | Social Care @ Shopify 
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