Can you provide us with more details as to what you're attempting to do? Are you perhaps looking to open a new Shopify store, but are running into the error shown on your screenshot? What troubleshooting have you done so far?
We haven't received other reports on our end about this issue, so let's continue to troubleshoot this locally on your end so that we can rule out any potential browser or device caching issues. Can you try the following for me please?
Let me know how you get on with this.
I tried to create my first store, I tried it in Chrome and edge browsers, I tried using incognito and clearing cookies and cache, I tried it on a mobile device but nothing helps, I can’t create a store and start working for 3 days, but there’s really no support on the site, there where there should be contacts, there are just answers to questions, without the ability to contact
That's interesting that you've tried the troubleshooting steps I listed but without any success. There could be a deeper issue as to why you're unable to create a store, so I'll also leave the below steps for you to go through on your end to further troubleshoot:
Hopefully one of the above suggestions will allow you to successfully open a store with us. If not, you can get in touch with our live support team in case they have any further suggestions for you or can query this further with one of our internal team members.
You can contact our team by following these instructions:
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