I have inventory, but it's showing as 'out of stock'

[akkyyyy]

In the case where a product has multiple SKUs, and there is only one SKU with 'out of stock' while the rest have available stock, it should be displayed as 'in stock,' but it is showing as 'out of stock.'

Why is this happening?

<query>

query getProductsByCollection(
    \$limit: Int = 10
    \$afterCursor: String
    \$sortKey: ProductCollectionSortKeys
    \$reverse: Boolean
  ) {
    collection(id: "gid://shopify/Collection/460299993388") {
      products(
        first: \$limit
        sortKey: \$sortKey
        reverse: \$reverse
        after: \$afterCursor
        filters:[
            {
                available : true
            },
        ]
      ) {
        edges {
          node {
            id
            title
            variants(first: 1) {
                edges {
                  node {
                    id
                    title
                    availableForSale
                  }
                }
            }
        }
        }
        filters {
            values {
                count
                id
                input
                label
            }
        }
    }
}
}

[BSS-Commerce · Accepted solution]

Hi @akkyyyy ,

In the GraphQL query section, you applied the "available" filter to the product with the status true. This status is applied to the product itself, not the SKU. So maybe if there is an 'out of stock' SKU, the product will also change to 'out of stock' according to the filter.

[akkyyyy]

Thank you for Reply.

I don't think the item would be marked as out of stock if even one SKU is sold out. It turns out that my query for investigation was incorrect, and in the app, products were still retrievable even if one of the SKUs was sold out. Thank you for your response.

[akkyyyy]

Thank you for Reply.According to my research, that was correct.