I need my expired domain renewed ASAP!! (URGENT)

BeautyBee2x
New Member
1 0 0

Hi Shopify Fam, My domain has expired and I need it renewed AS SOON AS POSSIBLE PLEASE! I was told only someone from Shopify can renew the domain, and I was not sure how to get in touch. My domain is www.trplblux.com

My email is shoptripleb@gmail.com

I GOT THE EMAIL 5 AND 3 DAYS PRIOR TO THE DOMAIN EXPIRING, I PUT IT ON AUNTO RENEW AND IT STILL EXPIRED!! Please let me know what I may be able to do to not have this interruption happen again in the future?! Thanks for your help on this timely manner!

Well Wishes!

-Bee

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Ollie
Shopify Staff
Shopify Staff
264 38 46

Hey @BeautyBee2x.

Thanks for reaching out.

If you have noticed that a domain on the store has expired and you are unable to renew it. We will need you to login to your store using our Contact Us page as this will allow us to securely verify you as the store owner. Once you have successfully logged in, you will then be directed to the Help Center - type in what you would like assistance with in the search bar and hit enter.

Once the search results display, you should be able to locate the Get Support option that will appear below the search results. This will allow you to reach out to a Support Advisor once you have been authenticated.

Let me know if you have any additional questions, happy to help out.

Ollie | Social Care @ Shopify 
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