i updated my favicon in shopify but not showing

EX-STOCK
Visitor
1 0 0

Hi 

I have updated my Favicon image on my theme setting, its shows for sometime and gone, again showed up and gone, and finally its totally not shows. i updated with another image but no hope, 

anyone have an idea what exactly the issue here?

 

 

Thanks 

Reply 1 (1)

Don
Shopify Staff
2752 199 386

Hi there, @EX-STOCK!

 

Thanks for sharing your query with us here in the Shopify Community.

 

Could you let me know what is the name of the theme you're using for your store currently?

 

If you can also share a link to your store with me here, and let me know what your uploaded favicon image looks like, I can check this out from my location to see how it appears at the moment.

 

Based on the info you have shared here I'd also recommend you clear the cache on your browser, so you can be sure you're looking at the latest version of your store as it appears now online.

 

I look forward to checking this out with you!

Don | Social Care @ Shopify 
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