Shopify is asking for my DL to verify my account… I keep doing it and I get several responses that it does not correspond with my DOB on my account . This is becoming very frustrating. Can someone help me with this?
Thank you for reaching out to the Community! I'm happy to provide some assistance with your Shopify Payments, to ensure this gets resolved.
When it comes to account specific inquiries like this one, we encourage you to contact us directly. As we don't have access to any account information through the Community, it will allow for our advisor team to take a closer look into the verification process and ensure it can be successfully completed.
To contact us, you can:
Please let me know if you have any other concerns.
Thanks for the prompt response. To confirm, were you able to connect with us following the steps mentioned above?
As we wouldn't have access to any account information through the Community, you will want to connect with us directly. This will allow for our advisor team to take a closer look and ensure it gets resolved as quickly as possible.
To connect with us, you can:
Please let me know if you have any troubles with this step!
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...By Arno Nov 27, 2023
You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...By Skye Nov 8, 2023