Illegal or invalid product on Facebook sales channel

[pamojajohn]

Hello community,

One of the products in my store was rejected by the Facebook & Instagram sales channel when I tried to list it on there. The error is "illegal or invalid product". How do I resolve this error?

Thank you.

[pamojajohn · Accepted solution]

I went to the Meta Commerce Manager and got more information about the error. 4 variants of the product were flagged as violating the Advertising or Commerce Policies. I don't understand why 4 out of 15 variants failed the policy check so I have requested Meta to review the failures.