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Re: Image banner GIF is not showing on my mobile version

Image banner GIF is not showing on my mobile version

brandikastudio
Visitor
1 0 1

Hi!! I successfully uploaded a GIF as an image banner for a store and it shows correctly on the desktop version but it doesn't show at all on mobile. Ive tried adding several codes to the CSS files and nothing happens. Please help!

 

 

Replies 15 (15)

Made4uo-Ribe
Shopify Partner
9085 2172 2681

Hi @brandikastudio 

 

Please share your website so we can provide a code appropriate for you

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Faheemsupreme
New Member
11 0 0

Would you be able to help my site too? I’m experiencing the same issue!

Made4uo-Ribe
Shopify Partner
9085 2172 2681

HI @Faheemsupreme 

Would you mind to share your store URL? Thanks!

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
Get experienced Shopify developers at affordable rates—visit Made4Uo.com for a quick quote!
Need THEME UPDATES but have custom codes? No worries, for an affordable price.
Create custom Shopify pages effortlessly with PageFly's drag-and-drop ⚙️.
Faheemsupreme
New Member
11 0 0

thesupremestudios.com

Faheemsupreme
New Member
11 0 0

Thank you for your help! Were you able to find the solution?

Faheemsupreme
New Member
11 0 0

I do hope you’re able to help. My site URL is Thesupremestudios.com.

Faheemsupreme
New Member
11 0 0

Hello. I’m still experiencing the same issue.

Made4uo-Ribe
Shopify Partner
9085 2172 2681

Hi,

Do you mean this one?

Made4uoRibe_0-1717427937268.png

 

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
Get experienced Shopify developers at affordable rates—visit Made4Uo.com for a quick quote!
Need THEME UPDATES but have custom codes? No worries, for an affordable price.
Create custom Shopify pages effortlessly with PageFly's drag-and-drop ⚙️.
Faheemsupreme
New Member
11 0 0

Hello! Yes, that’s the banner! It’s loads very slowly and eventually doesn’t show on mobile.

Made4uo-Ribe
Shopify Partner
9085 2172 2681

As you see on my Ss it working well on the mobile view on my end. 

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
Get experienced Shopify developers at affordable rates—visit Made4Uo.com for a quick quote!
Need THEME UPDATES but have custom codes? No worries, for an affordable price.
Create custom Shopify pages effortlessly with PageFly's drag-and-drop ⚙️.
Faheemsupreme
New Member
11 0 0

Really? I’ve received feedback from others about it not working and I tried it myself, it never loads up. I wish I could show it how it comes up for me, but my screenshot won’t upload. It just shows a box with a question mark. It doesn’t load up for anyone.

Faheemsupreme
New Member
11 0 0

Hello,

is there any coding that you can provide? I’m still getting feedback that the banner isn’t loading. I wish I could attach the screenshot I have, but it won’t let me.

Faheemsupreme
New Member
11 0 0

Hello.

 

I’m still having uses with my banner loading. Are you able to help provide the HTML?

Faheemsupreme
New Member
11 0 0

Hello,

This is what a customer just sent me when he viewed my site. Are you able to help with this?
IMG_0170.jpeg

Ciro4
Visitor
1 0 0

You just need to upload you gif to your file

 

Go to Content   then go to file... click upload and import your gif and save then reload the store and thats it