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Images not loading

Images not loading

sarfraz-arshad
Shopify Partner
1 0 0

Some of the images on my store front have stopped loading all of a sudden. Is any one else facing similar issue? Any suggestion on what I should do?

Replies 5 (5)

KevKoala
Tourist
4 0 6

Google Cloud Platform is partially down. Some websites are affected, there's nothing you can do but wait for them to fix it.

Johnny724
Explorer
57 4 26

Thanks for letting us know.

https://status.cloud.google.com/
Google Cloud Platform (GCP) is experiencing service issues with multiple products.
The issues started on Thursday, June 12, 2025, at 10:51 AM PDT.
Google engineers are actively investigating and working on recovery.
There was no immediate estimated time for full service recovery.

Johnny724
Explorer
57 4 26

I'm having the same problem. Some of my product images are not loading. I just tried to add some photos for a blog post and they failed to upload.

AGONZALEZ
Visitor
1 0 0

I'm having the same issue. Thank God it's not my laptop or the image, I thought that I was doing something wrong.

Jenny6
Excursionist
99 0 4

Hi @sarfraz-arshad

 

Concerning the image not loading issue, the first situation you need to check is if it is related to the network connection issue. You can switch to another network provider and try again to see if it works.

 

If it is not due to the network issue, then you can further check the issue related images from Shopify admin page if they are under proper status, as sometimes when you choose to link the images from admin directly, the images will not load properly when the link is disconnected due to the compression or the link name changes. You can further check on this aspect and find out the cause code. Thank you!