Technical Q&A

aemmert · ‎03-09-2022

uploading a csv file of products, im not getting a confirmation that the upload is complete it just makes me keep redoing it. no errors no email no nothing i have no idea if it is even uploading or if there is something wrong.

KetanKumar · ‎03-09-2022

@aemmert

oh sorry for any issue please share more details

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aemmert · ‎03-09-2022

i have to cut 10 products at a time and add them to new spreedsheet to get them to upload wow!

Andrew · ‎03-10-2022

Hi @aemmert,

I can see how that would be frustrating! I suppose the first thing I want to be sure of is that you're using the correct CSV format so that Shopify's system recognizes it.

Is your CSV file in UTF-8 format using LF-style linefeeds? Or better yet, are you using our own free sample CSV file? Does your CSV file include all the relevant and necessary data?

Sometimes it helps to break your CSV up into smaller files if it is exceptionally large. As with importing any data to any portal, large files can either take a long time or get stuck somewhere along the way, so smaller files just make it a smoother process.

Andrew | Social Care @ Shopify
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