Instagram feed disappeared on home page

Sam729
Tourist
3 0 0

Hello Shopify Community!

 

I have a heavily customized site for which I used a non shopify developer to customize the Debut theme.  In the design , they coded for my instagram feed to appear at the bottom of my page (not an app, it was put in the code).  However,  recently this has just disappeared.  I did not make any changes to the code myself and did not authorize anyone to do so. As far as I know, my developer no longer has access to my page. 

 

www.naazofficial.com

 

Can someone please help me get my feed back on the page? I am hoping to find some answers before having to hire an expert.   I spoke to a shopify customer service and apparently the code for my feed to appear is still in the  theme.liquid file but we just can't see it on the actual page. 

 

Thank you so much! 

Sam

Replies 4 (4)

PaulNewton
Shopify Partner
6275 574 1324

Things change overtime, software has to be maintained when combining 3rd party platforms.

https://help.shopify.com/en/manual/online-store/themes/os/customize/instagram-feed-changes 

 

 

You need to update your implementation to meet Instagrams updates, or possibly a proxy for CORS, or use an app.

https://www.instagram.com/developer/endpoints/    

https://developers.facebook.com/docs/instagram/oembed 

Library example https://github.com/stevenschobert/instafeed.js  (which requires setting up deploying a free heroku app)

 

Browsers developer tools Console has several instagram related errors such as: 

Access to XMLHttpRequest at 'https://www.instagram.com/shopnaazofficial' from origin 'https://www.naazofficial.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

https://www.google.com/search?q=Instagram+Access+to+XMLHttpRequest+at+from+origin+has+been+blocked+b... 

 

 

 

It doesn't look like it's need but In case you need to rollback themes https://help.shopify.com/en/manual/online-store/themes/extend/theme-code#roll-back-to-an-older-versi... 

 

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Sam729
Tourist
3 0 0

Thank you so much for taking the time to reply to me with so much information!  Now that I have some more knowledge, I will look see if I can sort it out. 

amorlett
Shopify Partner
186 12 30

please mark as solved @Sam729   

Sam729
Tourist
3 0 0

Hi! I have not had a chance to figure out if this is in fact solved yet. I will do so as soon as I know. I am not well versed in these things so it will take me a little time to even decipher most of Paul's message 🙂