A merchant has installed our payment app (CRED pay), which is being used by multiple other merchants seamlessly as well. They have installed the app and put in the correct credentials and applied the changes however it is not reflecting on the store checkout. We have verified from our end and everything is applied correctly. Also tried un-installing and re-installing the app however that is not working either. Sharing some screenshots that show everything has been correctly installed.
| User | RANK |
|---|---|
| 37 | |
| 25 | |
| 14 | |
| 13 | |
| 9 |
-
Shopify Community
Shopify Discussion
- Shopify Discussions
- Store Feedback
- Shopify Design
- Community AMAs (Ask Me Anything)
- Announcements
- Shopify Apps
- Shopify Education & Certifications
- Shopify Translate & Adapt
- Ecommerce Marketing
- Technical Q&A
- Site Speed
- Retail and Point of Sale
- International Commerce
- Payments, Shipping, and Fulfillment
- Accounting and Taxes
- Wholesale and Dropshipping
- Shopify Flow App
- Shopify Scripts
Partners and Developers
- Extensions
- Authentication and Access
- Fulfillment and Inventory
- GraphQL Basics and Troubleshooting
- Hydrogen, Headless, and Storefront APIs
- Metafields and Custom Data
- Customers, Discounts, and Orders
- Bundles
- Subscriptions APIs
- Billing API
- Products, Variants, and Collections
- Shopify CLI and Tools
- Shopify Functions
- Online Store and Theme Development
- Webhooks and Events
-
Groups
- English video guides and tutorials
- Build on Shopify
- Master the holidays with Shopify: Top 10 strategies for a successful season
- Blog
Community Blog Articles
Make the shift from discounts to donations, and witness your business not only thrive fina...
By Holly Dec 4, 2023
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...
By Arno Nov 27, 2023
You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...
By Skye Nov 8, 2023