Internal error. Looks like something went wrong on our end

[Michael1008]

If requesting support, please provide the following details to help troubleshooting:

Error(s) on Shopify:

[{"message":"Internal error. Looks like something went wrong on our end.\nRequest ID: 48228d53-0e6b-4943-8368-68f87eaf30a6 (include this in support requests).","extensions":{"code":"INTERNAL_SERVER_ERROR","requestId":"48228d53-0e6b-4943-8368-68f87eaf30a6"}}]

Internal session ID:
85c768b2-226c-475a-8a70-5704bfd3e852

Application Insights session ID:
f6fdaf13-26b3-4fe2-bdfd-670072fc25fe

Client activity id:
b01b7923-dc5e-427b-8e0e-56ad4018dba3

Time stamp on error:
2023-12-27T13:11:57.5460168Z

User telemetry id:
2edd4222-e73a-4e70-bcbd-8426e827bf6e

AL call stack:
"Shpfy Communication Mgt."(CodeUnit 30103).ExecuteGraphQL line 19 - Shopify Connector by Microsoft
"Shpfy Communication Mgt."(CodeUnit 30103).ExecuteGraphQL line 4 - Shopify Connector by Microsoft
"Shpfy Communication Mgt."(CodeUnit 30103).ExecuteGraphQL line 6 - Shopify Connector by Microsoft
"Shpfy Orders API"(CodeUnit 30165).GetOrdersToImport line 19 - Shopify Connector by Microsoft
"Shpfy Sync Orders from Shopify"(Report 30104)."Shop - OnAfterGetRecord"(Trigger) line 3 - Shopify Connector by Microsoft

https://learn.microsoft.com/en-au/dynamics365/business-central/shopify/troubleshoot#error-internal-e...

[Walkerb]

any update on this? 

[Michael1008]

Hi Shopify Tech Support, 

Your online team assured me that I would get a response to this in a few business days if I post this query here. More than 10 days have passed but nothing has been provided as of yet. Can this question be addressed please?