Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
I have just gotten this error for all of my products on the google merchant, could anyone please direct me on how to fix this? I'm not very skilled with coding. I am using Debutify theme.
My store is koozeys.com
Thank you!
Hi @mrpluckyguy. Thanks for reaching out to the Shopify Community.
Are you receiving a specific error code for your products? Can you write the error message exactly as it appears or attach a screenshot?
Kitana | Shopify
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Hello, it doesnt say a specific code from what I can see, it says this on the google merchant centre, thanks
Thank you for sharing that. I found this other community post from a user that had the same issue. Someone provided a solution, so give that a try.
If you're still running into this issue, try posting this in the Partners and Developers forum as there might be more devs and coders there that would be able to help you with fixing this.
You can also find a Shopify Partner that specializes in working with the Google Merchant.
Kitana | Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thank you
Hey @mrpluckyguy
The issue is that your theme has added the currency symbol to your price. Your currency should not be included in the itemprop=price, they are two different fields for structured data. That's what's causing your error for the price.
The theme uses both microdata and JSON-LD for structured data. Microdata is harder to "fix" so the easiest way to solve this is to remove your theme microdata. Removing your microdata will also remove the name error in the code. Just leave the JSON-LD data as is.
You can use this article but skip Steps 4 and 5 as you don't want to remove the JSON-LD.
https://www.ilanadavis.com/blogs/articles/removing-invalid-microdata-shopify-theme
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