Is doseofroses.com a responsible online store?

[Lwarz]

Hello here to complain doseofroses.com

If this is a Shopify store than that’s shameful, Shopify if this domain is listed in your system please shut it down the owner of it does not take full responsibility of running the store they don’t care to customers replies or emails. If this site does run on Shopify I would like some support on my end because I bought my first order and after some failure to reach out to the seller Ive had no updates on my order ticket

[Summer]

Hey, @Lwarz! Welcome to Shopify Community!

I'm sorry to hear about your experience. While we are unable to confirm whether a store is on Shopify or not, we have a list of answers to frequently asked questions regarding online orders that can help. Please head over to this page for information about orders and what steps you can take with this concern.