Is it normal for my connected third party domain to display differently?

[mylittleliguria]

Hello I have 2 question concerning the settings of my store on Shopify.

I am still building the store, it is invisible to the public at the moment.

1) I have just connected the third party domain (GoDaddy) "www.mylittleliguria.com" to my shopify account. What seems unusual to me is that now, when I enter in the online store the browser is My Little Liguria - Dreaming Cinque Terre (my-little-liguria.myshopify.com) instead of being https://mylittleliguria.com is it normal? Note that I do not have still a website, but just the online store with Shopify

2) Pages: I have added 4 pages "Contact Us" - "Privacy Policy" - "Terms of Service" and "Refund Policy" . If I click on the online store, I can found the Refund Policy and the "Terms of Service" but "Contact Us" and "Privacy Policy" are missed. Can you help me with these issues?

Thank you in advance, Anna (mylittleliguria)

[GabrielS]

Hi Anna,

Have you set the domain (mylittleliguria.com) as the Primary Domain?

Regarding your second question, please navigate to the 'Navigation' tab from the left side of your Shopify admin panel and check if the pages are added within the menu.

Regards,

Gabriel

[mylittleliguria]

Hi Gabriel thanks for your time.

Yes, I have added my domain as primary domain but it remains visible externally as: my-domain.myshopify.com

of course, what is my interest to go for an external domain if the clients will see the shopify extension?

Concerning the Pages, I have put it in the menu and flagged as "visible" pages, but externally are just 2.

[Victoria · Accepted solution]

Hi there, @mylittleliguria.

Welcome to the Shopify Community and thank you for posting your question here!

To my understanding you've connected your third-party domain, however, you're only seeing your .myshopify.com URL when navigating to your store. Could you clarify what you mean by not having a website but just the online store with Shopify?

Could you advise if there are any error messages present within your Settings > Domains section of the admin? When navigating to your domain http://www.mylittleliguria.com, I can see the following error message: 
When searching up your domain, it appears to not have DNS records pointing to Shopify's records. In order to connect your domain to Shopify, you'll need to adjust the DNS settings in your third-party domain provider account to reflect Shopify's records. The A record will need to point to the Shopify IP address: 23.227.38.65. You'll need to point the CNAME record with the name www to shops.myshopify.com. We have a step-by-step process in our resource on connecting your third-party domain to Shopify manually. Please note: It can take up to 48 hours for your domain to be verified. After it's verified, your domain is listed in the THIRD-PARTY DOMAINS section of the Domains page with the status Connected.

You also mentioned that you've created policy pages however, you're not able to see the Contact Us and Privacy Policy page. As @GabrielS has mentioned, when these policy pages are created you'll need to add them to the navigation menu for them to be visible. To help you add these policy pages to be visible in your navigation menu, check out our resource on adding, removing or editing menu items in your online store. 

Lastly, I wanted to share our New to Shopify Checklist as it looks like you're in the process of building your store. Our checklist can help you with completing each area of your store like shipping settings, business details, products and much more before you're ready to launch.

Looking forward to your reply!

[mylittleliguria]

Thanks a lot for your solution! I tried to connect my shopify store to my domain and after many attempts I succeed. In fact, when I mentionned that I do not have a website yet, I meant that I just have bought a third party domain. I tried to connect my store to my domain and it worked.

I am also happy about the other solutions (how to edit, add and/or remove pages). I will try tomorrow. Again, thanks a lot for your support! 

[Victoria]

Thanks for your reply, @mylittleliguria.

I'm glad to hear that you were able to successfully connect your third-party domain to Shopify! I navigated to your website and your custom domain is present in the web browser bar. 

All the best on your store launch! If you have any further questions, feel free to let us know.

Take care!