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I bought a new domain from Shopify yesterday and at first it showed me ssl pending and then after a while it showed me both ssl pending and needs attention saying domain has cloud flare proxy, which is not supported by Shopify and after sometime ssl pending disappeared and now it’s only needs attention is displayed I made few changes in DNS settings and then reset it but when I open up my own domain on web browser it pops up my store but why in my Shopify admin it showed needs attention please update me on this asap
Solved! Go to the solution
This is an accepted solution.
Hello @Maaz
This is an accepted solution.
Hello @Maaz
I did remove Cloudflare proxy and no extra A record or CNAME record and needs attention is no more displayed but there is no connected status on the domain as you can see below
There are 2 common reasons:
1. If you have a cloudflare account, the DNS setting for A or CName record have proxy enabled. Just go in to DNS management and disable.
2. Your cloudflare account is banned or has a billing issue. Open a cloudflare ticket and ask them to fix
For full detail, i made a video explainer https://www.youtube.com/watch?v=g_KnEZaP2Us and article at https://onescales.com/blogs/main/solving-shopify-domain-cloudflare-proxy-issue