Issue with Brooklyn template ( Logo)

kara5
New Member
1 0 0

I'm having an issue with the logo in the navigation part. It's pixilated, I'm a graphic design by trade, I know what the sizes and DPI's etc. When I contact tech they can't really give me an answer. They just go over the sizes and the pixels, and make sure I have the correct info. They have had me redownload the template again, still the something. https://www.creativeenergycandles.com/

Untitled-17.jpg

It's white with a transparent background, ( I just added a black ground here just to show you that the logo is NOT pixilated) Who do I contact about this issue? I already have a case ticket. Which company designed this Brooklyn template? Any help would be awesome! 

Reply 1 (1)
BinalSavani
Shopify Partner
151 11 30

Hello @kara5,

Hope you are doing well.

I am not a designer but as per my experience, you should try to increase/decrease the size of the logo and see if it works for you or not? Maybe the size of the logo is too high that's why it's appearing like this.

Binal Savani | iDentixweb


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