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Its the 3rd day and my domain SSL is stil pending. I purchased domain from shopify directly.

Its the 3rd day and my domain SSL is stil pending. I purchased domain from shopify directly.

nabeel786
Shopify Partner
1 0 0

Its the 3rd day and my domain SSL is stil pending. I purchased domain from shopify directly. Help me how to resolve this issue,
My domain address: http://techelitehub.store/

Its showing this page while entering domain.

nabeel786_0-1708566773581.png



Screenshot from shopify:

nabeel786_1-1708566837205.png

 

 

 

Reply 1 (1)

Imogen
Shopify Staff (Retired)
2045 228 420

Hi there, @nabeel786. Thank you for taking the time to reach out to the Shopify Community Forums with your domain situation here. My name is Imogen. It's good to meet you!

 

Thanks for providing those screenshots! Just to set some expectations for you, we're unable to authenticate users and their accounts here in the Community. In order for our Team to appropriately evaluate your refund request, we'll need you to reach out to our Authenticated Support Team for assistance. You'll want to use this link here to access our Help Center. From there, let our AI Assistant know that you would like to discuss your billing charges and request a refund, and it will provide you with prompts that you can use to get connected with one of our Advisors.

Imogen | Social Care @ Shopify 
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