Shopify keeps bringing me up with this, it doesn't accept my details and can't get rid of it, and then it just logs me out. I then log back in and can sometimes use it for an hour then the same happens, sometimes right away. It's making it impossible to even fulfill my orders, I have never had this in the 4+ years of using Shopify, and customer support cant seems to help.
I have done all the normal stuff, Cookies, etc......
Hm that doesn't look like a normal Shopify login prompt. I'd say try a different browser entirely for a while, one you've never used before, just to see if the behaviour continues.
Did anyone figure this out? This is really making getting work done very difficult. I click a function, am asked to verify I would like to perform the function (yes), then I’m logged out and have to log back in, and the function is not performed. I have tried clearing cache, cookies, I logged out, logged in, tried 3 different browsers, tried using my cellphone and still the same results. Was there a Shopify update that has an error? Please advise.
I'm having the same issue. Any action I make, clicking a link, typing a customer name, it boots me out. It has been doing this on an off for a couple of weeks, and I just log back in and it's fine the rest of the day. But today, I can't do anything without it logging me out.
I have had the same issue and hopefully fixed it. Every time I would click anywhere I'd get logged out immediately.
In short, apps seem to be the problem.
I have uninstalled the EMAIL app, which was the last app I've added and the moment I have uninstalled the app the problem disappeared.
Good luck 🙂
Right on for the suggestion. I did “unload” all non-essential apps from my iPad in an effort to help free space for the update to unpack itself. I think the email app was one of them, but it came with the iPad, so I’m not sure if that was the issue or that I needed to update. Super weird hiccup though. I hope it never happens again!
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