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Re: Local delivery options configuration issue

Local delivery options configuration issue

adkowaty
Excursionist
37 0 2

Hello,

 

I’m facing an issue with the delivery options setup. While the local delivery option appears to work correctly, if someone places an order within a 2-mile radius of the shop, two options show up: "2-day delivery" and "Same-day local delivery."

 

Is there a way to make only one option available in this case? Ideally, if someone is local, only the "Same-day local delivery" option would be shown.

 

adkowaty_0-1733471544978.png

 

Thank you for your assistance!

Best regards,
Adrian

 

Replies 3 (3)

gobsmacked
Tourist
6 0 1

To show only the "Same-day local delivery" option for customers within a 2-mile radius, you can adjust the delivery settings in Shopify. Here’s how:

  1. Go to Settings > Shipping and delivery in your Shopify admin.
  2. Under Local delivery, click Manage rates.
  3. Make sure your 2-mile radius is set for "Same-day local delivery."
  4. For the "2-day delivery" option, you can adjust the delivery zone to exclude the 2-mile radius, so it only shows for customers outside of that area.

This should make only the local delivery option available for those within the radius.

adkowaty
Excursionist
37 0 2

Hi @gobsmacked 

 

Thanks a lot for your reply. 

 

Regarding local delivery, I do not have option to manage rates but radius is set up for 2-miles. 

adkowaty_0-1733479647330.png

Regarding "2-day delivery" option, I cannot add any option regarding the radius. 

adkowaty_1-1733479697684.png

The "2 day delivery" is created under General shipping rates tab (inside Shipping and delivery) and local delivery is created under "local delivery" tab/option. 

 

Shall I create both under "local delivery" settings?

 

Regards,

Adrian

 

adkowaty
Excursionist
37 0 2

Also noticed, that there is no option on my side to exclude 2-mile radius.

 

Regards,

Adrian