Logo Showing Up Differently

birdyskitchen
Tourist
5 0 5

Hello, 
I am using the theme STORY and I am having a heck of a time with my logo. Originally, I had a script logo that I was using as a temporary logo until my final logo was ready. Once my logo was ready, I changed it and it shows up in my editing version of the website but when I go to 'preview' my website, the old logo shows up EXCEPT in my shopping cart where the new logo shows up. I have checked everywhere but cannot understand why my new logo isn't showing up throughout my website. Any thoughts? 

Replies 9 (9)

KetanKumar
Shopify Partner
36837 3635 11966

@birdyskitchen 

oh sorry for any issue can you please share store url and issue image so i will check and let you know 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
birdyskitchen
Tourist
5 0 5

Thank you!!! 
My current store URL is: https://6339aa.myshopify.com/
Currently, it is showing the Script Font Logo when I go to preview but the correct logo is the one with the bird on top of 'Birdy's Kitchen' with the slogan underneath. Hope that makes sense? 

 

KetanKumar
Shopify Partner
36837 3635 11966

@birdyskitchen 

oh sorry for that issue but how can i check its password protect can you please share us 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
birdyskitchen
Tourist
5 0 5

Hello! I have removed the password protect. 🙂 

KetanKumar
Shopify Partner
36837 3635 11966

@birdyskitchen 

Thank you for update i have checked but i can't see any issue if possible to share video or image further issue

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
birdyskitchen
Tourist
5 0 5

In this first screenshot, you will see that the latest logo is correctly displayed within my account. 
The second screenshot showcases the correct logo while I am working on the website.
The third screenshot displays the old logo when I go to “View Your Online Store”. Before I go live, I want to ensure that the correct logo is being displayed throughout the website. 

Thanks for looking into this! 
Tammy 

 

Screenshot 2024-01-21 at 7.48.46 PM.pngScreenshot 2024-01-21 at 7.49.17 PM.png

Screenshot 2024-01-21 at 7.50.20 PM.png

KetanKumar
Shopify Partner
36837 3635 11966

@birdyskitchen 

Thanks for details i think font issue your logo is custom font right?

if yes custom font so please upload this font type file TTF, OTF, WOFF, WOFF2, SVG

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
birdyskitchen
Tourist
5 0 5

Thanks for your suggestion. Yes they are custom logos that were uploaded as JPGs. 

KetanKumar
Shopify Partner
36837 3635 11966

@birdyskitchen 

Wow Great so don't worry about it your logo is perfect work as used side don't  worry admin there same tile delay reflect so leave its now its perfect work everywhere 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing