Hi. I brought a domain on Shopify last year. But ended up developing the website on WordPress. Now the domain has expired and I have lost my website. Is there any way to recover my domain.
If you purchased the domain through Shopify, you need to get in contact with merchant support. Based on whois data, the domain has been renewed until Oct 2022.
Contact page link: https://help.shopify.com/en/questions#/contact/
If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.
Thanks for reaching out in our Community forum. I'm more than happy to provide you with some additional information. Depending on the status of your domain, we may be able to renew your domain and then transfer your Shopify domain out of Shopify. In order to assess the status of your domain within Shopify, we will need to access your account. While we’re not able to provide account-specific support via the Community forum at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your previous Shopify account to create a support request.
Please let me know if you have any questions, I'm happy to help.
Just checking in with you here. Were you able to renew your domain? If there is anything else I can help with, please let me know.